Frequently asked questions

A single GTM platform that runs the whole outbound motion: contact data and enrichment, multichannel sequences, native deliverability, a built-in CRM, reporting, and an AI agent. It replaces the usual data tool plus sequencer plus deliverability add-on plus CRM stack.

B2B sales and GTM teams running outbound at real volume: founders, SDR and AE teams, and RevOps who are tired of maintaining the integration layer between point tools.

Single-purpose tools are strong in their slice. Outboundrix is built so the slices share one data model, so there is no export, sync job or reconciliation between prospecting, sending and pipeline. Deliverability is core, not an add-on, and the AI agent runs on your own LLM key.

Yes. Mailbox rotation, automated warmup, SPF/DKIM/DMARC checks and spam-word linting run on every send. It is not a separate per-mailbox subscription.

Yes. Connect your sending domains and mailboxes; the platform manages warmup and rotation across the pool you provide.

For the AI agent, yes. You connect an OpenAI, Anthropic or Gemini key so you control model choice and cost. We never mark up tokens.

Build and refine target lists from a plain-English brief, draft and launch sequences, and triage replies. Every action is bounded by the API-key scopes you grant and written to the audit log.

It only acts within the permissions of the key it runs under, and every action is logged and reversible. You decide what it can touch.

Yes. A public REST API with per-workspace scoped keys and rate limits. Every public endpoint mirrors a capability available in the UI.

HMAC-signed outbound webhooks fire on events like contact created, reply received and sequence finished. An MCP server exposes the same operations to any MCP-capable model under one permission model.

Public sources, partnerships and verification pipelines. Records are refreshed against your own signals rather than served from a stale snapshot.

Yes. We support data processing agreements, access and deletion requests, and the controls described on our security and privacy pages.

Always. Your data is yours; export via the API or request deletion at any time.

No. The free plan runs a real mailbox and sequence indefinitely so you can validate the motion before paying.

Yes, pro-rated to the day on annual plans.

Community support on Free, email and chat on Growth, priority with an 8-hour SLA on Scale, and a dedicated CSM on Enterprise.